Privacy Policy

Privacy Policy – Mia & Grace Sydney

At Mia & Grace Sydney, we are committed to protecting the personal data of our customers. This Privacy Policy outlines how we collect, use, and safeguard your personal information. By using our services, you consent to the practices described in this policy.

Collection of Personal Data

Mia & Grace Sydney collects certain types of personal data to provide you with the best possible shopping experience. This may include:

  • Name

  • Email address

  • Shipping and billing address

  • Payment details (securely processed through third-party providers)

  • Phone number (if provided for delivery purposes)

Use of Personal Data

The personal data we collect is used for the following purposes:

  • Processing and shipping your orders

  • Managing payments and preventing fraud

  • Communicating with you regarding your orders and our products

  • Improving our customer service and responding to inquiries

  • Sending information about new products, promotions, and events (only with your consent)

Sharing of Personal Data

We do not sell, rent, or trade your personal data. Your information is only shared in the following cases:

  • With trusted third-party service providers who assist in payment processing, shipping, and order fulfillment

  • When required by law or to comply with legal obligations

  • To protect the rights, property, or safety of Mia & Grace Sydney, our customers, or the public

Data Security

Mia & Grace Sydney takes appropriate technical and organizational measures to protect personal data from unauthorized access, alteration, disclosure, or destruction. These include:

  • Encryption technology for payment transactions

  • Secure servers and restricted access to personal data

  • Sharing data only with authorized employees and partners who need it to perform their role

Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including legal, accounting, or reporting requirements.

Customer Rights

As a customer, you have the following rights under applicable data protection laws:

  • Right of Access – request a copy of the personal data we hold about you

  • Right to Rectification – request corrections to inaccurate or incomplete data

  • Right to Erasure – request deletion of your personal data (subject to legal obligations)

  • Right to Withdraw Consent – withdraw your consent to data processing at any time

To exercise these rights, please contact us at info@miagracesydney.com

Cookies and Similar Technologies

Our website uses cookies and similar technologies to improve your shopping experience. Cookies allow us to:

  • Remember your preferences

  • Improve site functionality

  • Track site usage for analytics

You may configure your browser settings to decline cookies. Please note this may affect certain features of our website.

Changes to the Privacy Policy

Mia & Grace Sydney may update this Privacy Policy from time to time. Updates will be posted on this page with a revised date. We encourage you to review this page periodically to stay informed about how we protect your information.

Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us at:

📧 Email: info@miagracesydney.com mia & Grace Sydney is dedicated to safeguarding your privacy and ensuring that your personal data is handled with the utmost care and security.